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Important: This website is purely for demonstration purposes and all the contents are fictional and are designed to showcase a live shopping site. All images are copyrighted to their respective owners.

FAQ

Q. How do purchase my order on the site?
To order your purchase :-

  1. Click “Add to cart” button on the products you wish to purchase.
  2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
  3. You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
  4. You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
  5. From here, you need to select your shipping methods and click “next” button.
  6. Next you'll need to choose your payment method then click “next” button.
  7. After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
  8. Click “Confirm Order” to complete the order.



Q. What are the payment methods available?
- We are currently using Offline Bank Transfer Method... Please Whatapps Or call me for more information (011-12217987)...We are registering for payment gateway EGHL but not yet approved... Once approved we will make announcement...


2. Invoice / Cheque / Offline Bank Transfer

Bank : Hong Leong Bank Sdn Bhd
Bank Account : 28201001020
Account Name : Bess Computer Sdn Bhd

After you made the payment, please send us the payment details of :
- Bank In Slip/Payment Slip you can  whatapps to this number 01112217987

You may scan and email us the above info to Email Address : johnson.besscomp@gmail.com

Note: Your purchased products will not be delivered until we have this confirmation.


Q. How to change my account personal information and shipping address?



Q. I forgot my Password for my account. What should I do to retrieve it?

  1. Click on “Lost Password?” and fill your email that used to register the account in the box.
  2. Click Submit.
  3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.



Q. Can I cancel an existing order that have been made?
Yes,  only if the order is still on pending status.

- Please send an email to our customers service email at johnson.besscomp@gmail.com with the message title “Request to cancel order” in order to inform us about the cancellation order.

- Orders that are in shipping or shipped will not be cancel.



Q. What is the product's transaction currency?
All products transaction currency will be done in Ringgit Malaysia

Q. How long does the delivery usually takes?
Delivery usually will takes about 2 to 3 days within Penisular Malaysia 3 to 5 days not within Penisular Malaysia

Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to johnson.besscomp@gmail.com for us to clear your doubts.Or Please call this number to clear your doubts (01112217987 Johnson).